Privacy Policy

## Privacy Policy - Master Phone Fix

**Last Updated:** March 12, 2025

This Privacy Policy describes how Master Phone Fix ("we," "us," or "our") collects, uses, and shares information about you when you:

* Visit our website masterphonefix.store (the "Site")

* Purchase products or services in our store or online

* Participate in our promotions or surveys

* Contact us for customer support

We are committed to protecting your privacy and complying with applicable data protection laws, including Google Ads policies.

**1. Information We Collect**

We collect information from you directly, automatically, and from third parties.

**1.1 Information You Provide Directly:*

* **Contact Information:** Name, email address, phone number, postal address.

* **Payment Information:** Credit card details, billing address (processed securely by our payment processors such as PayPal).

* **Purchase History:** Products and services you have purchased.

* **Customer Support Information:** Information you provide when contacting us with questions or requests.

* **Device Information:** Make, model, IMEI, and other device identifiers if you are trading in or repairing a device.

* **Account Information:** If you create an account, your username and password.

**1.2 Information Collected Automatically:**

* **Website Usage Data:** IP address, browser type, operating system, pages visited, time spent on pages, and other usage data collected through cookies and similar technologies.

* **Location Data:** If you enable location services, we may collect your device's location.

**1.3 Information from Third Parties:**

* **Payment Processors:** Information related to your payment transactions (PayPal, etc.).

* **Shipping Carriers:** Information related to the delivery of your orders (USPS, etc.).

* **Analytics Providers:** Data about website traffic and usage (Google Analytics).

* **Advertising Partners:** Data for marketing purposes, in compliance with Google Ads policies.

**2. How We Use Your Information**

We use your information for the following purposes:

* **To Provide Products and Services:** Process orders, fulfill requests, and provide customer support.

* **To Improve Our Services:** Analyze website usage, troubleshoot problems, and improve our products and services.

* **To Communicate with You:** Send order confirmations, respond to inquiries, and provide updates about our products and services.

* **To Market Our Products and Services:** Send promotional emails and display targeted ads, in compliance with Google Ads policies.

* **To Prevent Fraud and Enhance Security:** Detect and prevent fraud, protect our systems, and comply with legal obligations.

* **To comply with legal obligations:** such as tax laws.

**3. Sharing Your Information**

We may share your information with the following third parties:

* **Service Providers:** Companies that provide services on our behalf, such as payment processing (PayPal), shipping (USPS), and marketing.

* **Business Partners:** Companies with whom we partner to offer products and services.

* **Legal Authorities:** When required by law or to protect our rights.

* **With your consent:** We may share your information with other third parties with your explicit consent.

* **Advertising partners:** We share data with advertising partners for targeted marketing, while complying with Google Ads policies.

**4. Cookies and Similar Technologies**

We use cookies and similar technologies to collect information about your website usage. You can control cookies through your browser settings.

**5. Your Choices**

* **Marketing Communications:** You can opt-out of receiving marketing emails by clicking the unsubscribe link in the email.

* **Cookies:** You can control cookies through your browser settings.

* **Access and Correction:** You can request access to and correction of your personal information.

* **Data Deletion:** You can request that we delete your personal information, subject to legal obligations.

**6. Data Security**

We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

**7. Children's Privacy**

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

**8. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.

**9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

* contact@masterphonefix.com

* 774-203-8896

* 3 Park St, Attleboro, MA 02703